OKOA WALLET TERMS AND CONDITIONS.
Okoa wallet is a virtual account created by Liberty Afrika Technologies for end users to hold
and or transfer funds to third party service providers in form of mobile money or bank
transfers.
USERNAME AND PASSWORD INFORMATION:
You are responsible for:
(a) maintaining the confidentiality of your username and password,
(b) any and all transactions by persons that you give access to or that otherwise use such
username or password,
(c) any and all consequences of use or misuse of your username and password. You agree
to notify us immediately of any unauthorized use of your username or password or any other
breach of security regarding the Services of which you have knowledge.
(d)You are responsible for any fees charged by your telecommunications provider, or any
other third party in connection with your use of Okoa Mobile Wallet.
IRREVOCABLE AUTHORITY
(i) You hereby irrevocably authorize Liberty Afrika Technologies Limited to act on all requests
received from you (or purportedly from you) through the System and to hold you liable in
respect thereof, notwithstanding that any such requests are not authorized by you.
(ii) If you request Liberty Afrika Technologies Limited to cancel any transaction or instruction
after a request has been received from you, Liberty Afrika Technologies Limited may at its
absolute discretion cancel such transaction or instruction but shall have no obligation to do
so.
EXCLUSION OF LIABILITY
Liberty Afrika Technologies Limited shall not be responsible for any loss suffered by you
should the Services be interfered with or be unavailable by reason of (a) the failure of any of
your Equipment, or (b) any other circumstances whatsoever not within the company’s control
including, without limitation, force majeure or error, interruption, delay or non-availability of
the System, terrorist or any enemy action, equipment failure, loss of power, adverse weather
or atmospheric conditions, and failure of any public or private telecommunications system.
Liberty Afrika Technologies Limited will not be liable for any losses or damage suffered by you
as a result of or in connection with: -
(a) unavailability of sufficient funds in your Okoa Wallet Account.
(b) failure, malfunction, interruption or unavailability of the System, your Equipment, the
Network, M-PESA System and/or other integrated banking Service;
(c) the money in your Okoa Wallet Account being subject to legal process or other
encumbrance restricting payments or transfers thereof;
(d) your failure to give proper or complete instructions for payments or transfers relating to
your Okoa Wallet Account;